Contact us

For enquiries regarding your ELECTRICITY:

Your billing account
Life support protection
Account payment options

Please call 1300 057 405*

*This number applies to electricity only.

For enquiries regarding your NATURAL GAS and WATER:

Head Office
Address: 5 Kiln Court, St Leonards TAS 7250
Postal Address: PO Box 858, Launceston TAS 7250
Office Hours: 8.30 am to 5.00 pm Monday to Friday
Free call: 1800 950 950
Fax: 03 6336 9385


24/7 Emergency Number - 1800 413 613

If you are deaf, or have a hearing impairment, contact us through the National Relay Service:

  • TTY users phone 133 677 then ask for 1300 057 405
  • Speak and Listen users phone 1300 555 727 then ask for 1300 057 405
  • Internet relay users connect to the NRS then ask for 1300 057 405
  • SMS Relay text 0423 677 767

If you need an interpreter, call TIS National on 131 450

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